Reviews

Pure You™ Reviews


Pure You launched in December 2017.  In a very short amount of time, we have made a significant impact on our Clients' surgery and recovery experience.
 
We are thankful to have partnered with some amazing surgeons in both Sydney,  Brisbane, Melbourne and the Gold Coast and through our social media presence, as well as a super passionate word of mouth, we have now reached over 300 clients across Australia, New Zealand, Asia, the UK, Europe, Middle East and the United States. 
Here is what some of them are saying.  ♡♡


♡If you would like to leave us a review, follow this link to our Google reviews.  We would love to hear from you. ♡ 

 

Tanya G - NSW

I had Heidi care for me for 24hrs after my recent surgery. She was amazing from the moment I contacted her- communication was perfect, she answered every question promptly, and was available to ensure I had no concerns about the level of care I would receive. Heidi even dropped in to meet me before my operation and was there afterwards to pick me up from hospital. She even looked after me in her hotel until my accommodation was ready. Heidi took care of my shopping, my drain care, made sure I had nutritious food, and even went out early to make sure I had supplies I needed. She took me to my first post op doctor’s appointment and was there for me the whole time. She was kind, caring and so gentle. We had lots of giggles and I felt so secure knowing she was there. Before she left she even brought me some beautiful flowers. Heidi checked up on me even after the time I had booked her for was over. Pure You are amazing. Heidi is an angel. Recommend 100%. 

Patricia Sherlock - VIC 

Amazing caring and supportive! From first point of contact to my last day at the Meriton Bondi Junction Heidi and her team have been exceptional. Your not just seen as client your seen and treated as an individual. I highly recommend Pure You Concierge 💕💕


Karina Osborne - QLD

I highly recommend anyone considering Plastic Surgery, to make Pure You part of their recovery experience.

The most genuinely caring, kind, professional & efficient ladies I have ever met.
I had the pleasure of both Heidi & Lena assisting me after Surgery and i was blown away with how amazing these women are. From picking me up from Surgery, Making me lunch, getting prescriptions (& anything else i needed) to dropping me off to the airport (wheeling my bag in and checking me into my flight)!!!  AMAZING! 
I also continue to order Dr Miroshnik's Elixxir Skin care range, & other amazing goodies, through Heidi & my items are always shipped out the same day & received the next morning. Heidi is super efficient!
If you are looking for someone to help make your experience, stress free & meet some really lovely supportive ladies Pure You are your girls.

 

Jade Feltis - WA 

Heidi was amazing to deal with. She organised every little thing.  The process was stress free. It was basically a holiday in a luxurious suite.  Best location in Bondi!  The gorgeous Lena looked after me post surgery.  She was a star!  She set everything up so I wouldn’t struggle.  She thought of things I would never have thought of.  She is the pillow fort master 😁 can’t recommend Pure You highly enough. Thanks again for making my recovery so easy xx

 

Cameron Evans - USA

Pure You made recovery so much easier for me, especially as a traveling patient. They provided me with literally everything I needed and a few extra goodies. I couldn't live without the boomerang pillow. Heidi and Lena were also so helpful and even delivered my care package to the hospital since I flew in right before surgery. I'll definitely be using them again and I'm already using their online shop for a few more aftercare essentials.


Tori Harper - Qld

Heidi and the team thought of EVERY single thing to make my recovery easy, smooth and painless. The small details and treats made my stay in Sydney a wonderful experience. Please do yourself a wonderful favour and use her expertise to make your recovery as smooth and easy as possible.


Nicole S - NSW

The ladies at Pure you have thought of every last detail. So friendly and helpful. I would use them again in a heart beat, the recovery packages have been helpful even months later. Thank you so much.


Kara Burley - Qld

Anyone who is having surgery done I strongly recommend you get yourself a recovery pack and also use Heidi’s Pure You services as she is able to help you with your accommodation also. Everything in my recovery pack has made my recovery more exciting & so much easier from things you wouldn’t even think of needing through your recovery! Can’t thank Heidi enough for her constant support, kind messages, finding us the best accommodation for our stay in Sydney and the absolute best recovery pack! This service helped make this process seamless 💕 Kara xo

 

Leanne Hutton - Vic

If you want to take all the guess work out, Heidi provides an end to end service that has been of the highest quality. Everything is taken care of and she leaves you just needing to think about what clothes to pack for your stay.

Highly recommend and will do so at any opportunity, amazing service!

 

Rebecca O - NSW

When you're considering surgery, you want to invest in the best treatments possible, the best surgeons possible no matter what the cost is - and when doing so also have to consider your recovery. Investing in and trusting Pure You as my recovery partner was the best decision I made when undergoing surgery. Heidi went above and beyond to meet my needs and has been a support before op, during op and continues to this day. I cannot recommend Pure You highly enough to take care of you at such an important time in your life. Their recovery packages contain everything you need and more. 10/5 stars. Thank you always!

 

Indhi Rhian - Qld

I approached this company when first planning my interstate journey for a BA. Heidi was incredibly prompt and helpful with answering my questions about accommodation. I ended up going with an Airbnb for financial reasons HOWEVER, when I ran into some trouble a week after my BA and needed to have an emergency re-do, I needed somewhere to stay ASAP. Heidi was available to help me immediately and booked me into a wonderful hotel at discounted rates extremely close to my surgeons office at almost midnight for the very next morning. Shes also always there with encouragement, reassurance and a lot of knowledge. 10/10!

 

Sarah Campbell - NSW

The logistics of my surgical journey would simply have not been possible without all of Heidi's help. Pure you is an unparalleled service. It is personalised to your individual needs, organises outside unforeseen events, goes above and beyond a standard service and really is on standby for all its clients 24/7. Pure you cares, cheers for you, is there pre, during and post operatively and is still your loudest cheer squad and your most go to person many months following recovery. Pure you respects, welcomes and grows to love all of its clients in the most nurturing yet respectful and non judgmental way. I am usually a very private person but have been able to share so many things with Pure you that banished all concerns, fears, anxieties and questions and logistical complexities. It was the best adventure so positive and in so many ways fun and full of surprises - Heidi leaves you feeling beyond spoilt, happy yet devastated to go home because the recovery really becomes a totally mini break from the chaos of life. Pure you is devoted above and beyond to every client well and truly from the get go and that relationship doesn't finish or end at surgery or even recovery. Could write an essay. Pure you is the best service, most thoughtful inclusions, best and most lux accommodation Heidi is the logistics queen and makes the truly impossible so easily possible. Thank you and because of you and your level of service my next procedure will be booked and everything taken care of. Would not even consider it without you!

 

Michelle M - VIC

Heidi has been absolutely amazing!
From the get go Heidi has been so helpful.
Heidi helped me organise my accommodation and organised a Pure You recovery pack which included sooo many essentials I need for my BA.
Once at the apartments if there was anything I needed Heidi was onto it straight away with no hesitation.
Every question I needed help with Heidi had no problems at all with helping get the answer and explaining everything to be so I would understand.
I highly recommend Heidi. She has been a godsend. 🙌🙌🙌

 

Kayte E - VIC

Heidi has been an absolute pleasure to deal with, highly professional and an amazing support to have.

 

Mary E - QLD

Heidi has been absolutely lovely to deal with, so helpful and supportive, making sure I have everything organised for my op date.

 

Jodie R - NSW

Heidi is super accommodating and just a kind soul who wants everyone to be as comfortable as possible through their surgery journey. I would highly recommend this service. Everything done with a click.

 

Lena B - NSW

Always a pleasure to do business with! I have made multiple purchases from pure you and experienced exceptional service each time. Heidi goes above and beyond to provide her customers with the utmost service. Very responsive and speedy deliveries. Items always arrived before expected delivery time and nicely packaged. Thank you.

 

Suzana T - QLD

I recently had surgery and ordered a recovery pack and had my accommodation organised through pure you and it was amazing. The pack was delivered to my room, I had extra pillows in my room and the items in the pack were great! Heidi’s service and care was fantastic and she went above and beyond to provide me with everything I needed.

 

Lauren W - QLD

Pure You made this whole experience seamless - I didn't have to lift a finger and could recover with ease.  Thank you so much.

 

Sarah R - QLD

Heidi has been an absolute pleasure to deal with, highly professional and an amazing support to have.  Your support and care for me throughout this journey has made my recovery so relaxing and enjoyable.  You've made everything stress free and I couldn't thank you enough.

 

Kaitlyn D - NT

My trip wouldn't have been half as amazing without all the dedication from Heidi.

If you would like to send us your review, we would love to hear from you. 

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